Technician

Job Description

Responsible for the installation, maintenance, and troubleshooting of IoT & telematics devices in the customer's vehicle fleet. This role is critical to ensuring that all Transtrack devices function optimally in the field and support the customer's business operations in real time.

Responsibility

1. Install Transtrack devices (GPS trackers, fuel sensors, cameras, e-seals, RFID, etc.) on customer vehicles. 2. Ensure that devices are installed in accordance with technical standards and company SOPs. 3. Conduct initial testing to ensure that devices are functioning properly. 4. Perform routine maintenance and inspection of devices in the field. 5. Handle technical issues such as device inactivity, weak signals, or installation errors. 6. Repair or replace devices when necessary. 7. Provide technical support to customers regarding device usage. 8. Coordinate with the operations and customer support teams regarding the installation status and obstacles in the field. 9. Prepare periodic reports on installation and maintenance results. 10. Comply with work safety standards during the installation and maintenance process. 11. Maintain the security of company devices and assets. 12. Follow work procedures in industrial areas such as logistics, mining, and ports.

Requirement

1. Minimum education: Vocational School in Automotive or Electrical Engineering 2. Experience as a GPS technician is preferred 3. Able to use measuring instruments (AVO meter) 4. Able to use Microsoft Office Basic 5. Focus on neatness and detail 6. Able to work individually and in a team 7. Have a good health history and are not color blind 8. Willing to work on holidays if necessary