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Admin Collection Staff

Head Office TransTRACK Jakarta. (On Site)

Job Description

Responsible for ensuring that the billing process runs effectively, accurately, and in accordance with company procedures. This role is very important in maintaining the smooth flow of company cash flow and ensuring that good relationships with clients are maintained.

Responsibility

1. Follow up on collections (reminders) with customers via chat, telephone, or email in accordance with Company procedures. 2. Compile, update, and monitor aging reports on a regular basis. 3. Ensure the completeness of billing documents such as invoices, proof of payment, and other supporting data. 4. Prepare daily, weekly, and monthly collection reports. 5. Reconcile payment data with the relevant team. 6. Coordinate with internal teams and other divisions (Finance, Sales, Operations) to ensure the billing process runs effectively. 7. Maintain polite, professional communication in accordance with SOPs. 8. Maintain administrative accuracy and manage data properly and neatly.

Requirement

1. Minimum education of D3/S1 degree in Administration, Management, Accounting, or related fields. 2. 1–2 years of work experience in collection or financial administration. 3. Proficient in Microsoft Excel/Google Sheets, including basic functions such as VLOOKUP, Pivot Table, and data filtering. 4. Possess good communication skills, assertiveness, and professionalism. 5. Detail-oriented, organized, and able to work towards targets. 6. Able to work independently and as part of a team.
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